We hope you find both our website and our app intuitive and easy to use, however if you are still having problems using either our website or app then please get in touch and a member of our team will be only too please to help you out or answer any questions you might have.
Below is a list of frequently asked questions so you may find what you are looking for here, otherwise please do let us know when you need help with.
| I've forgotten my password? | Go to website/app enter your email
Select the '?' or 'Forgotten Password'
You will then be sent an email with a code to login with
Go to your account and set up a new password |
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| How do I register my membership card? | To register your membership card, login to the website then go to the Activate page, enter your membership card number and press activate card |
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| When does my app expire? | Your app expires 12 months after the date of activation, please be aware some offers may expire before this time. |
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| How do I fundraise? | You can register your interest on the website https://www.spotonsavings.com/fundraising/ we will then contact you with more details and a date to deliver the cards |
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| How do I advertise? | To advertise with Spot On please contact us by calling 01603 765877 or emailing enquiries@spotonsavings.com |
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| Can I buy a membership as a gift for someone else? | Yes! You can purchase a gift card on our shop page https://www.spotonsavings.com/shop/ |
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| How does my Spot On Savings app work? | Browse and Save offers on your account, present your redeemed offer to the merchant when requesting the bill.
Please be aware of all restrictions by reading Spot On Savings Terms and Conditions which can be found on both the website and app. |
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If you still have any problems then please get in touch with us.
Get in touch with us